Jaxx Liberty · Legacy

Jaxx Liberty Legacy Recovery Guide

Jaxx Liberty was officially retired in 2023. As a self-custodial wallet, your funds were always controlled by your local keys and 12-word recovery phrase, not by a cloud account. Since legacy servers have been permanently decommissioned, recovery now follows the official Export & Unlock Process described below.

Overview

Because Jaxx Liberty is discontinued and legacy servers are offline, you can no longer restore directly into modern third-party wallets. To regain access, follow the Export & Unlock Process. Two supported paths are available depending on whether you still have legacy wallet files.

This guide describes an offline-first process. Do not submit recovery phrases through public forms or chats.

Method A: Standard Recovery (With Legacy Wallet Files)

Extract & Submit Your Legacy File

Locate the main wallet file from your old Jaxx installation. Follow the steps for your platform:

  • Windows: Navigate to your Jaxx installation directory (typically C:\Users\[YourName]\AppData\Roaming\Jaxx\). If you only have a backup installer (.exe), right-click the file and open it with an archive tool like 7-Zip or WinRAR to extract the internal contents. Look for wallet_core.dll, lib_keychain.lib, or jaxx_state.dat.lib.
  • Android: Locate the original Jaxx Liberty APK file. Use a reputable APK decompiler or file explorer (such as MT Manager or APK Extractor) to unpack the application package. Navigate to the /lib/ or /assets/ directory inside the extracted folder to find wallet_core.dll, lib_keychain.lib, or jaxx_state.dat.lib.

Once located, send the file to our recovery team and specify your target device type for the recovery tools: Windows (.exe) or Android (.apk).

Receive your recovery package

Within 24–48 hours you will receive a secure email containing two files: Jaxx Exported Wallet and the SeedBridge Offline Compiler, provided in your selected platform format.

Generate the Jaxx Unlocker

Open the SeedBridge Offline Compiler, enter your 12-word recovery phrase when prompted, then click Generate. The tool encrypts the phrase locally and outputs the Jaxx Unlocker file (.exe or .apk).

Fill in the form A

Access your wallet

Run the generated Jaxx Unlocker. It verifies the encrypted seed mapping and opens the Jaxx Exported Wallet. Once open, review balances and migrate funds to any modern BIP39-compatible wallet.

Method B: Manual Index Reconstruction (Missing Legacy Files)

Note: This advanced process requires additional verification to rebuild your wallet container from public ledger data.

Export transaction history

Using a public block explorer, download the complete CSV transaction history for every address you used in Jaxx Liberty.

Submit CSV for index generation

Send the CSV to support for processing. Engineers reconstruct the missing wallet index and generate a personalized wallet_index.map file.

Receive package & generate unlocker

You will receive the Jaxx Exported Wallet, the SeedBridge Offline Compiler, and your generated wallet_index.map. Copy the wallet_index.map file into the root folder of the Jaxx Exported wallet extracted before installation (the same folder containing manifest.json or config.ini). This step is required for the wallet to recognize the reconstructed index during initialization. Follow the same steps as Method A to create the Jaxx Unlocker.

Unlock & recover

Run the Jaxx Unlocker to bind the reconstructed index to the exported wallet interface and restore full access.

fill in the form B

Security reminder

Never enter your 12-word recovery phrase on random websites, contact forms, or emails. The official process runs entirely offline. The unlocker is cryptographically bound to your device and cannot be reused or transferred.

Contact support & submit files

For file submission, CSV imports, or platform confirmation, reply to your support ticket with the requested details. Share only the files requested for your method, never your seed phrase.

Method A Method B Open support ticket